Your Privacy Choices

Privacy Preferences and Consumer Rights

This section explains how you can manage your privacy settings, control cookies and advertising preferences, adjust notification options, and submit privacy-related inquiries toRHAPPODY.

Your Privacy Choices

Depending on your residential region and the way RHAPPODY collects, uses, shares, and processes your personal data, you are entitled to a set of legal consumer rights under applicable data protection regulations. Where legally valid, you may exercise the following rights: access your stored personal information, correct inaccurate or outdated personal data, request deletion of your personal records, obtain portable copies of your eligible data, limit targeted advertising, restrict automated data profiling, and inquire about third-party data sharing details.

Submitting a Privacy Request

To submit a privacy rights application, please send an email to our official support address: service@rhappody.com, with the email subject marked “Privacy Request”. Please clearly state the specific privacy right you wish to exercise and provide the email address linked to your RHAPPODY account or shopping records (the email used for order placement or customer consultation).
For your data security, please do not attach sensitive information such as credit card numbers, account passwords, or private verification credentials in your request email.

Verification of Requests

Before processing your privacy request, we may collect necessary and reasonable verification information to confirm your identity and ensure the applicant is the legitimate owner of the personal data. This verification mechanism prevents unauthorized access, deletion, modification, disclosure, and misuse of user personal data.
If a legally authorized third-party representative submits a request on your behalf, we reserve the right to require valid authorization documents for verification. We may also contact you directly to confirm your application, in accordance with local legal requirements.

Advertising, Analytics, and Cookie Choices

You can freely manage your preferences for online advertising, data analytics tracking, and website cookies through your browser settings, mobile device system controls, the cookie pop-up notice on our official website, or dedicated preference management tools. RHAPPODY will comply with valid browser opt-out signals if required by local laws and technically supported by our website and third-party service providers.

Email Marketing Preferences

You may unsubscribe from promotional and marketing emails at any time by clicking the dedicated unsubscribe link contained in every marketing email you receive from us.
Please note that even after unsubscribing from marketing communications, you will still receive essential transactional and service emails required for order fulfillment and platform operation, including order confirmations, shipping updates, security reminders, and customer service replies. These mandatory service emails cannot be unsubscribed.

Non‑Discrimination

In regions protected by formal privacy laws, RHAPPODY will not conduct illegal discrimination against users who exercise their legitimate privacy rights. We will not refuse service, adjust product pricing, reduce service quality, or impose any discriminatory treatment solely because you have exercised your legal data protection rights.

Appeals

If local laws support appeal applications for privacy processing results, you may apply for a re-review by replying to our official result email and clearly stating your appeal reasons and relevant evidence. We will strictly handle all appeal applications in accordance with legal rules and reply via your original request email address.

Additional Information

For complete rules regarding the collection, usage, storage, protection, and sharing of your personal data, please refer to the full RHAPPODY Privacy Policy.
For any privacy-related questions or inquiries, please contact our support team at: service@rhappody.com.